<p>
<strong>Headquarters:</strong> Boston
<br /><strong>URL:</strong> <a href="https://communityphone.org">https://communityphone.org</a>
</p>
<h1> <strong>What Youâll Do</strong></h1>
<p>Youâll spend your time connecting with customers who already want to hear from us. That means taking inbound calls and reaching out to people whoâve submitted form fills requesting more info or callbacks. No cold calling, just helping customers whoâve already raised their hands, and making sure to <strong>ALWAYS BE CLOSING.</strong></p>
<p>Youâll:</p>
<ul>
<li>Talk with families who want a safe first phone for their kids</li>
<li>Help seniors who just want technology that feels simple again (thatâs right, weâre not making them download 12 apps to answer a call)</li>
<li>Listen with patience, explain clearly, and close with confidence</li>
<li>Make sure their number ports over smoothly- because first impressions matter.</li>
</ul>
<p>Every call is a chance to make someoneâs day <em>and</em> hit your sales goals.</p>
<h1> <strong>Who Thrives Here</strong></h1>
<ul>
<li><strong>Hungry.</strong> You love sales, competition, and uncapped commissions.</li>
<li><strong>Empathetic.</strong> You slow down, listen, and treat people like humans.</li>
<li><strong>Mission-driven.</strong> You want your work to actually matter.</li>
<li><strong>Smart communicator.</strong> Fluent English is required; knowing Spanish is a big plus.</li>
<li><strong>Good human.</strong> No jerks, no exceptions.</li>
</ul>
<h3><strong>Who Weâre Not For</strong></h3>
<p>We love to laugh, but we take values and performance seriously. Community Phone probably isnât for you if you:</p>
<ul>
<li>Just want to coast without goals</li>
<li>Get uncomfortable with sales targets or feedback</li>
<li>Want the security blanket of a giant corporation</li>
<li>Donât actually like talking to customers (we <em>love</em> our customers, even the ones who still call rotary phones âcutting edgeâ)</li>
<li>Struggle to stay organized or motivated remotely</li>
<li>Care more about titles and status than actually helping people</li>
</ul>
<h1> <strong>What Youâll Need For This Role</strong></h1>
<p>We care about our brand, and that starts with you. Your setup is <strong>non-negotiable</strong>:</p>
<ul>
<li>High-speed internet</li>
<li>A PC or laptop</li>
<li>Noise-cancelling headphones</li>
<li><strong>Minimum 2 years of sales experience</strong> (huge plus if you have experience selling to telecom and/or to the US market)</li>
</ul>
<p><em>If you donât have these, this role isnât for you.</em></p>
<h1> Community Phone Culture</h1>
<p>Community Phone has a customer-obsessed culture. We are looking for team members who love our product and mission. </p>
<p>Beyond the job description, here are some traits members of our team share:</p>
<p>We value <strong>Curiosity</strong> and learning in our employees. We promote open-mindedness, embrace mistakes, and encourage challenging questions for personal growth. We create a culture of continuous learning to empower our team to tackle challenges and excel in their roles.</p>
<p><strong>Efficiency Where it Counts</strong>. We operate lean, optimizing resources to improve our products and deliver a world-class customer experience. We prioritize value over excess, embodying a scrappy and resourceful spirit to achieve our mission and values.</p>
<p>We prioritize taking decisive action over deliberation, recognizing that building a world-class product requires pushing personal limits and taking risks. We believe that a <strong>Bias Toward Action</strong> is essential for achieving our goals and delivering exceptional results to our customers.</p>
<p>We strive for <strong>Transparency</strong> and prioritize open, Direct communication. This helps us resolve issues quickly and build strong relationships with our stakeholders.</p>
<p>We take our work seriously and see it as a reflection of who we are. We're always looking for ways to improve and are open to feedback. We approach our work with a sense of ownership and a desire to deliver the best possible results. By embodying a <strong>Founder Mindset</strong>, we're able to achieve our goals and create exceptional products.</p>
<p> </p>
<p>We value a <strong>Caring Mentality</strong>. Our customers come first, and we collaborate to provide exceptional service. We prioritize teamwork over personal accolades, fostering a customer-focused culture that drives our success and promotes a supportive work environment.</p>
<h1><strong>Growth at Community Phone</strong></h1>
<p>Weâre not here to play small. Landlines are disappearing, <strong>customers need us</strong>, and weâre growing like crazy. That means if you crush it here, weâll keep giving you more responsibility (and more money) until you say, âuncleâ. </p>
<p>Hereâs how growth actually looks:</p>
<ul>
<li><strong>Climb the ladder.</strong> As our sales team grows, we need Team Leads and Managers. If you want to lead people, the path is wide open.</li>
<li><strong>More sales = more base.</strong> Love selling? Keep crushing your goals, and your base pay can grow right alongside your commission checks.</li>
<li><strong>Switch it up.</strong> Think youâd shine in another department? People have moved into different teams here and thrived.</li>
</ul>
<p>We move fast. If youâre ambitious, hungry, and ready to prove yourself, thereâs basically no ceiling on what you can do here.</p>
<h1><strong>Keeping it </strong></h1>
<p>We take feedback seriously- thatâs how we keep getting better. Community Phone has already made big changes, and weâll never stop improving to make this a place where ambitious, kind people love to work.</p>
<p>That said, weâre not for everyone. Weâre a startup growing fast into something big-which means itâs fast, challenging, and always changing. <strong>If you see yourself as hungry, empathetic, and ready to grow with a team thatâs building something meaningful, we canât wait to meet you!</strong></p>
<h1> Compensation</h1>
<ul>
<li><strong>Base Salary:</strong> $10,200/year to start (paid bi-weekly)</li>
<li><strong>Bonus:</strong> $850/month at quota (to start)</li>
<li><strong>Commission:</strong> Uncapped : your hunger = your paycheck</li>
<li><strong>Kickass Potential:</strong> Crush your first 6 months and thereâs room to increase your base on top of commissions</li>
</ul>
<p><strong>To apply:</strong> <a href="https://weworkremotely.com/remote-jobs/community-phone-b2c-sales-representative-1">https://weworkremotely.com/remote-jobs/community-phone-b2c-sales-representative-1</a></p>