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We are a fast-growing residential cleaning company based in the United States looking for a reliable, organized, and English & Spanish - speaking Virtual Assistant from Latin America to join our team full-time. This is a 100% remote position. You will work from home in your country and support our daily operations. Your main responsibilities: Answer phone calls, emails, texts, and live chat from customers (friendly & professional English required) Schedule and reschedule cleaning appointments using our software (Jobber or similar) Follow up with clients after service (reviews, feedback, rescheduling) Coordinate with our cleaning teams (send schedules, confirm arrivals) Light bookkeeping: enter payments, send invoices, track overdue accounts Help with social media posts and replying to comments (Facebook/Instagram) Other admin tasks as needed Schedule & Hours: Monday – Friday, 9 AM – 6 PM EST (US Eastern Time) Occasional Saturday shifts during busy seasons (paid extra or time off in lieu) 40–45 hours/week Requirements: Fluent English (written and spoken) – you will speak with US customers daily Very reliable internet and a quiet place to work At least 2 years of experience as a VA, customer service rep, or call center agent Experience with Google Calendar, Gmail, WhatsApp Business, CRM software Fast learner and extremely organized Laptop/computer + headset We offer: $1,000 – $1,400 USD per month (paid every two weeks via Wise, PayPal, or Payoneer) Performance bonuses possible ($100–$300 extra during busy months) Long-term, stable position with room to grow and earn raises All training and tools provided Location: Anywhere in Latin America (Mexico, Colombia, Argentina, Peru, etc.) as long as you can work EST hours. To apply: Send your resume + a short voice note (30–60 seconds) in English telling us why you’d be perfect for this job. We are hiring immediately – serious applicants only.

We are looking for a Remote Data Entry Clerk to join our team and help us maintain accurate and up-to-date information in our databases and systems. The ideal candidate will have excellent typing skills, an eye for detail, and the ability to work independently. This role is crucial to ensuring that our data is reliable and easily accessible to our team members and clients. Key Responsibilities: • Accurately enter data into various databases and systems from source documents within time limits • Review data for deficiencies or errors, correct any incompatibilities, and check the output • Verify data by comparing it to source documents • Update existing data and retrieve data from the database as requested • Perform regular backups to ensure data preservation • Organize and maintain files and records for efficient data retrieval • Collaborate with team members to address any discrepancies or issues with data entry • Maintain confidentiality and security of sensitive information Requirements: • Proven experience as a Data Entry Clerk or similar role • Excellent typing speed and accuracy • Strong attention to detail and ability to spot errors • Proficiency in using data entry software and Microsoft Office Suite (Word, Excel, etc.) • Ability to work independently and meet deadlines • Strong organizational and time management skills • Excellent communication skills, both written and verbal • High school diploma or equivalent; additional qualifications in data management or related fields are a plus Preferred Qualifications: • Experience with remote work and virtual collaboration tools • Familiarity with data protection regulations and best practices Compensation: • Competitive pay rate of $18 to $24 per hour • Flexible working hours and remote work environment • Opportunities for professional growth and development • Supportive and collaborative team culture • Access to the latest technology and tools to perform your job efficiently

The Collections team under Billing is responsible for collecting payments from workplaces (e.g., healthcare facilities). The Billing Representative (BR) is responsible for ensuring that the assigned workplaces pay their invoices quickly and on time. Cash is the lifeline of any company. This is a very critical role to ensure that the cash flows for the company are smooth. The BR will reach out to the workplaces through phone and email to follow up on payments, get a commitment of payment ("promise to pay"), and ensure that the workplaces honor these commitments. The BR will work with the workplaces and the respective internal teams to ensure any roadblocks in collecting the payments are removed. The role would require a cross-functional collaboration with Billing Disputes, Sales, Customer Support, and other teams to achieve the desired goals. Responsibilities: Monitor accounts to identify outstanding debts Review previous data for each debt or bill Call and email accounts payable contacts, administrators, and others as needed to ask about their overdue payments and upcoming dues Identify the root cause of non-payment Resolve billing concerns Report on collections update and accounts receivable status Communicate with the sales department to maintain accurate and updated information on client contract and other information Maintain a logs of calls and record any payment updates from the customer Receive new workplace assignments to start contacting the customer to set the relationship up for success, including simply introducing yourself and collect the right information Identify critical accounts and endorse them to managers as needed for proper escalatory measures Build relationships with the workplaces (properly set expectations about our billing policy, explain NET & Dispute Terms, etc.) Build out SMART action plans for delinquent accounts Aim to have a 95% collection rate on a quarterly basis Requirements and Skills: Professional and clear communication (verbal and written) High attention to detail Comfortable with math and data Strong judgment in customer-facing decisions and live interactions Mileage for feedback (high "coachability") Ability to build relationships with customers General professional hygiene (e.g., always on time, follows through on commitments, etc.) Active listening Negotiating skills Patience and stress management Problem-solving and critical thinking skills Quick adaptability to changes Preferred: experience with Google Drive suite, Slack, Salesforce, soft phone softwares like Amazon Connect Generally, it's expected you can adapt to changes in technology Qualifications Open to candidates of all experience levels—what matters most is your ability to handle business customers professionally and solve problems effectively. No specific degree required—we care about what you can do, not just what’s on your résumé. Why Join Clipboard? 100% Remote – Always. Work from anywhere in the world. Fast-Paced Startup Environment. Join a company that values curiosity, independence, and growth. A Hiring Process That Rewards Skills, Not Just Experience. Every applicant gets a fair shot—our selection is based on real-world problem-solving ability, not just credentials. Opportunity to make a significant impact with our workplace customers System Requirements To succeed in this role, you must have: A reliable laptop/desktop (no Chromebooks or Linux OS). Minimum 20 Mbps wired internet connection. Wired headset for clear communication. A quiet, distraction-free workspace. Stable power and internet connectivity. Next Steps After Application: The application form also includes basic billing rep skill-based questions. Some questions result in automatic rejection, so please approach these with diligence – they assess your ability to handle real problems and client situations. You will receive an email with the next steps in the process within 2 days of your application. Check your spam folder! If you don’t see the email, make sure it hasn’t been filtered out or blocked.

About Us We’re a global product company building translation and localization tools used by thousands of clients worldwide. Our products power growth for SaaS, agencies, and enterprises – and content is central to our GTM strategy. The Role We’re looking for a Head of Content who wants to own something real – not just manage calendars and briefs. You’ll start hands-on, writing and learning our products deeply. This gives you the context to shape a meaningful strategy later. As you deliver results, your role naturally expands: setting the bar for quality, building reliable processes, mentoring writers, and owning the performance of everything that goes out – CTR, conversions, SEO impact, product adoption, and revenue influence. If you want a role where your work actually moves the business, this is it. What You’ll Do Write and edit top-quality content that sets the bar for the team. Lead and mentor writers, providing clear, constructive feedback. Own the content process – from planning to delivery – ensuring efficiency and consistency. Drive performance: measure CTR, conversions, SEO, and revenue impact, then act on the data. Shape the strategy: make sure every piece of content ties directly to meaningful business outcomes. What We’re Looking For Exceptional writing and editing skills (English). Proven experience leading content teams in SaaS or tech. Strong process-building skills. Analytical mindset: comfortable with GA, GSC, SEO metrics, and turning insights into action. Why Join Us Join a profitable company that’s been growing since 2007 and now powers 1.5M+ websites worldwide. Work with smart, friendly teammates from all over the world. Your work will shape how hundreds of thousands of people experience our products every single day. Your content will influence revenue, product adoption, and customer success. Pitch ideas, lead projects, and expand your role with mentorship and support. We care about your life inside and outside of work, and offer benefits to help you thrive. Apply now, and turn your writing into an impact that millions can see and feel.